360 degree feedback solutions, 360 degree appraisals, 360 degree employee surveys from The Communication Challenge
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index360 Goes Down Under!>>
index360 goes down under!

Developing Emotionally Intelligent Managers

Emotional Intelligence

For leadership positions emotional intelligence competencies account for up to 85% of what sets outstanding managers apart from the average”,
Daniel Goleman, Working with Emotional Intelligence, 1998
Managing our own emotions and those of others is central to our effectiveness and performance.

Emotional Intelligence Solutions

Gain Understanding>>
Emotional Intelligence Development Workshops>>
Personality Profiling>>

Gain Understanding

EQindex360© is a specialised online 360 degree appraisal designed to obtain honest and reliable information from colleagues in the organisation.

Managers can use the feedback received from the appraisal to prioritise where to spend their time most effectively to improve their emotional intelligence skills.

EQindex360© helps organisations to:

  • Encourage, develop and promote the importance of managing relationships effectively at work
  • Ensure that managers understand the importance of self-awareness and awareness of others when managing people
  • Retain top performers
  • Encourage people to be more open and discuss their own feelings more freely

You can use the feedback to raise awareness at all levels of the organisation about the importance and relevance of emotional intelligence skills to achieving goals.

EQindex360 Model


“As I took the brief for a couple of recent coaching assignments, my heart sank as I heard the same old refrain: no good with people; rub senior people up the wrong way; not going anywhere until he/she gets sorted...how very objective!  However after my initial 1:1 with each individual, it was obvious that good old perception was everything! Case 1 is a senior manager, very successful, very results-driven. Keen to progress but unsure what exactly was holding her back .  Case 2 is a new recruit analyst seen as very bright with a big future. Indifferent to what people think about him and will not suffer anyone he feels superior to (his words!)  

For my clients, and myself I believe the major plus points were that firstly we had an objective starting point. The feedback was there and we had plenty to go on. All the goals could be set around closing the exposed gaps. The tool has a very positive slant and both my coachees were pleasantly surprised that feedback can be positive too”.

David Wignall, Swanforce Ltd

EQindex360© generates an overview of an individual’s emotional intelligence skills based on the responses of colleagues, who can include an individual’s manager, peers and direct reports, as well as their own responses. It provides information on how colleagues view the individual, as well as how they perceive themselves.

EQindex360© has been used by a variety of organisations including; J & J UK, 20th Century Fox and Times Newspapers Ltd.

To find out how EQindex360© can help your organisation contact us now for more information.

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Emotional Intelligence Development Workshops

Our one-day Emotional Intelligence Development Workshops are designed to deliver maximum value from the information obtained from the EQindex360© appraisals.

The workshops are tailored to focus on the needs of each participant or group, using the feedback gathered in advance by the appraisals, so that each individual leaves the workshop with their own measurable action plan.

Each workshop includes:

  • Personalised feedback to individuals - to identify strengths & weaknesses
  • How to be more emotionally intelligent - planning to practice skills in the workplace with colleagues
  • Understanding how to use emotional intelligence and related skills to achieve specific goals

To find out more about our Emotional Intelligence Development Workshops, contact us now for more information.

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Personality Profiling
PPITM is a premier work based personality profiling tool that is quick and easy to administer and highly accurate. More>>



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