360 degree feedback solutions, 360 degree appraisals, 360 degree employee surveys from The Communication Challenge
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index360 Goes Down Under!>>
index360 goes down under!

Using 360 degree appraisals

Leadership Development using leadershipindex360 at BT Business Sales

coachingindex360 helped make the difference at Britvic Soft Drinks

Coaching the coach pays dividends at J&J

One of the key challenges for BT Sales Managers was freeing up more time to motivate their Advisors.  Hitting targets being the norm; it was always extremely difficult to take a step back and find time to prepare and the run regular ‘meaningful’ team meetings and 1-2-1 sessions.

This is the story of managers developing their coaching skills and leadership style in Britvic - one of Europe's leading soft drink manufacturers.

All too often in organisations there is no structured, tangible approach to measuring and improving coaching skills. J & J describe how they used used coachingindex360© to improve Sales Managers coaching skills.

Using 360 degree surveys

Coach the Coach Article

The Corporate 'Health Check' at NTL 

Primary Care Insight

Faced with three under-performing teams find out how a manager used 360-degree processes to get both team managers and their teams to identify and set their own performance improvement goals.
When organisations have undergone a merger and are implementing a Change Management programme, teamindex360© can act as an excellent instrument to check on what is happening and how the change process is really working.

East Derby PCG used teamindex360© to assess the strengths and weaknesses of its management team. Christine Durance and Veronica Marsden explain its value.

Check out your health at South & West Devon Health Authority

Using 360° to get a 180° turnaround

Supporting Change at the Top - Ethical Generics

Working groups were established following a merger between two Health Authorities to look at the different areas of the organisation and whilst they were progressing satisfactorily they realised they needed to ‘give themselves a proper health check’.

I arrived at a new job as a director of commercial activity to find the three teams assigned to me were seriously under-performing. I’m keeping the name of the organisation confidential, and the individual staff members unnamed - to protect the guilty as well as the innocent, as you will see if you read on!

Colin Darroch took over as General Manager of Ethical Generics, a joint venture of Bayer and Schein International, at a time when business performance was disappointing. He needed a quick view of how well his team of people were working and what changes they thought he should introduce.

How Managers gain Commitment to Change

Starting the change process at the BBA

by Tim Sweet & Valerie Heritage.
We explain how a simple questionnaire describing organisational culture can be used to help managers gain commitment from their team, and then take practical action when managing change.
When Tim Sweeney was appointed Director General of the British Bankers’ Association the brief he was given was clear: change the BBA into a customer-focused service organisation that delivered value for money services.

 


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