360 degree feedback solutions, 360 degree appraisals, 360 degree employee surveys from The Communication Challenge
Bookmark and Share
We are featured in the FreeIndex Organisational Development directory
index360 Goes Down Under!>>
index360 goes down under!

BT Leadership Development

Call Centre Sales Managers learn new skills to motivate their teams at BT Business Sales

Sales Managers desperately need training and support that is relevant, practical and easy for them to adapt to their fast-paced working environment.   One of the key challenges for BT Sales Managers was freeing up more time to motivate their Advisors.  Hitting targets being the norm; it was always extremely difficult to take a step back and find time to prepare and the run regular ‘meaningful’ team meetings and 1-2-1 sessions.

Download the complete BT Case Study here>>

Back to Case Studies


Home | About Us | Clients | 360 Degree Solutions | Case Studies | Research | Contact Us |